Testbook Recruitment 2024 Hiring Customer Support Executive
About Testbook:
Testbook is an Indian educational technology company, headquartered in Mumbai, India. Founded in January 2014 by a group of IIT Bombay and IIT Delhi alumni, Testbook prepares students for various competitive exams such as GATE, State PSC, SBI PO, IBPS PO, UPSC IAS Exam, Engineering Recruitment Exams, and SSC Exams.
Company Name: Testbook
Company Website: Testbook
Wikipedia: TestBook Wiki
Position: Customer Support Executive
Degree Needed: Graduates
Passout Batch: 2023/2024
Job Location: Noida, Uttar Pradesh, India
Experience Level: 0 – 1 Year
Package: Best In Industry
Job Profile:
The Customer Support Executive will be responsible for receiving, investigating, and responding to all customer inquiries regarding the products and services. The Customer Support Executive will troubleshoot and coordinate with various internal departments to resolve problems.
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Responsibilities:
- Interact with customers by phone, e-mail, or online chat concerning various care issues.
- Provide hands-on support for customer care initiatives such as automated provisioning, online billing, order tracking, and detailed account management.
- Solicit cross-selling and up-selling opportunities within the customer care experience.
- Tracking and reporting relevant customer care performance metrics.
- Capturing and applying customer feedback.
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How to Apply for Testbook Recruitment 2024?
Interested and eligible candidates can apply for the Testbook Recruitment 2024 online via the provided link.
Apply Now: Link
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