SAP Off Campus Drive 2024 Hiring Associate Solution Support Engineer
About SAP:
SAP India is the fastest growing subsidiary of SAP SE, the world’s leading provider of business software solutions. SAP India began its operations in 1996 with headquarters in Bangalore and offices in Mumbai, New Delhi, Kolkata, and a direct presence in nine cities across India, besides having marketing associates in Sri Lanka and Bangladesh. Declared as the ‘Hub of the year in Asia Pacific and Japan” in 2007, SAP India witnessed an unprecedented growth of over 100% both in terms of license revenue and customer acquisition.
Company Name: SAP
Company Website: SAP
Position: Associate Solution Support Engineer
Degree Needed: B.E/B.Tech/M.E/M.Tech
Passout Year: 2023/2024
Job Location: Bangalore, India
Experience Level: 0 – 1 Year
Salary: Best In Market
Job Summary:
CIC is a valued and trusted team where the customer is at the center of everything. Our strategy is to delight customers always and be a driving force to ensure Customer success. Be a part of the Next Generation Support by aligning the customer expectations and improving customer experience anywhere on any device.
Embrace changes as an opportunity and expand the reach into cloud with a goal to provide unified customer experience.
Keeping the strategy in mind continue to deliver core operational excellence by providing real time assistance to our customers every day. Guide and empower customers to utilize all SAP tools. Through a culture of innovation and continuous learning, the CIC team is the foundation of everything we do. We are spread across 6 locations in the world, Our team is a high performing team of Consultants, whose mission is to provide “Best in class support experience for our customers “by providing end-to end support and services for all SAP”
Amadeus Careers 2024 Hiring Associate QA Engineer
Requirements:
Do you enjoy interacting with customers and helping them in solving their concerns? Are you analytical, self -motivated and enjoy working as a team? Do you enjoy continuous learning and working efficiently in a fast-paced environment? If this sounds like you, do you also bring: ·
- Strong communication skills both in written and spoken in English
- Maintaining a pleasant working environment for your team.
- Profound knowledge and expertise in handling irate customers
- Strong escalation management skills
- Strong problem resolution, analysis and reporting skills.
- Strong team player, able to work across a highly matrixed organization.
- Outstanding task-management and collaborative capabilities.
- Excellent communication, follow-up and documentation skills.
- Ability to work with high sense of urgency and proven willingness to commit the additional time and effort on high impact issues.
- Willing to work in Shifts – Rotational basis
- Willing to work on weekends and Public holiday
Job Responsibilities:
- You will be responsible to support customers with non-technical queries by displaying exceptional customer service.
- You would be expected to provide ongoing and timely communication to customers regarding the status of their requests and to seek out opportunities to add value to customers during all interactions.
- You will collaborate closely with your team members to ensure success. In your day-to-day you will: · Managing incoming calls, chat and emails related to customer service inquiries well within the set SLA’s · Diagnosing and anticipating current and future customer needs and provide assistance with both.
- Take ownership of escalations and follow up until closure.
- Identify and recommend areas for improvement in all areas in which tasks are performed.
- Collaborate with and develop strong working relationships with cross-functional, global teams ·
Electronic Arts Internship 2024 Software Engineer Intern
How to Apply for SAP Off Campus Drive 2024:
Interested and eligible candidates can apply for the SAP Off Campus Drive 2024 online via the provided link.
Apply Now: Link
Get Daily Jobs Update on your Mobile/Desktop, Join WhatsApp and Telegram Group Now: Link
CyberTecz Jobs is Available on Play Store, Download Now and get an Inside Look into Jobs: Link
SAP Interview Questions for Technical Round: Link
HR Interview Questions of SAP: Link
How To Write a Resume For Getting Shortlisted In SAP: Link
SAP Mock Test with Aptitude and Coding Assessment: Link
SAP Recruitment Process, Test, and Exam Pattern: Link
Abroad Jobs Opportunities for Professionals & Freshers, Apply Now: Link
Men’s & Women’s Tips, Grooming, Relationship Tips, Health & Fitness Guide, Motivation: Link
Get Daily Software, Hardware, Gadgets, Linux distro releases, Security News, and Tutorials: Link
