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Ericsson Recruitment 2025 Hiring Associate Engineer

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Ericsson Recruitment 2025 Hiring Associate Engineer

Ericsson India, a global leader in telecommunications and 5G technology, has announced its Recruitment Drive for 2025, inviting applications for the role of Associate Engineer. This opportunity is ideal for fresh engineering graduates and early-career professionals looking to enter the telecom and network solutions industry. As an Associate Engineer at Ericsson, you’ll contribute to cutting-edge technologies in mobile networks, AI, cloud computing, and IoT. Candidates with strong technical skills, problem-solving abilities, and a passion for innovation are encouraged to apply. Get ready to build your career with one of the world’s most respected tech companies.

Company Name: Ericsson

Job Profile: Associate Engineer

Degree Needed: B.E/B.Tech

Passout Year: 2024, 2025

Work Location: Noida, Uttar Pradesh, India

Experience Level: 0 – 1 Year

About this opportunity:

At Ericsson, we are currently seeking a proactive and dedicated Automated Operations Engineer to join our dynamic team. This opportunity allows you to work closely with cross-functional teams, troubleshoot complex problems.

Qualifications:

  • 1-2 years’ experience in IT or Telecom Industries.
  • Degree within Telecommunication Engineering/Computer Science/Computer Engineering or equivalent.

The skills you bring:

  • Must have
  • Basic Linux knowledge
  • Exposure to application monitoring & ticket handling.
  • Good communication skills both written and verbal.
  • Good to have
  • Knowledge of ticketing tools like OneTM, OneFM, Netcool, Nagios etc.
  • Basic knowledge of database SQL queries and IP networking.
  • Knowledge of Wallet or financial platform.
  • To be a fast learner, team player, actively share knowledge and willing to learn new skills. Able to deliver on time with high quality.
  • 24X7 Rotational Shift Working.

Job Responsibilities:

  • End-to-end applications monitoring.
  • Triaging of alarms from monitoring tools.
  • Monitoring performance graphs and dashboards.
  • Handling customer calls and emails.
  • User access management in application nodes and GUIs.
  • Creation of trouble tickets if any deviation is observed while monitoring of alarms and assigning them to the concerned teams for restoration of faults.
  • Creation of emergency change request during major or critical incidents if required.
  • Creation of problem tickets whenever required post restoration of critical and major incidents.
  • Collaborate with all stakeholders for any critical and major incidents to expedite the restoration of incidents.
  • All activities like creation of tickets, acknowledging the customer emails etc. are to be adhered with the SLA.

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