HSBC Careers 2025 Hiring Assistant Manager Operations Apprentice
HSBC is inviting applications for the role of Assistant Manager – Operations Apprentice as part of its 2025 Careers Drive. This is an excellent opportunity for aspiring professionals to gain hands-on experience in global banking operations. Join HSBC’s dynamic team and contribute to process improvements, risk management, and operational excellence. If you’re a recent graduate or early-career professional seeking growth in financial services, apply now and take the first step with one of the world’s leading banks.
Company Name: HSBC
Job Profile: Assistant Manager Operations Apprentice
Degree Needed: B.E/B.Tech
Passout Year: 2024, 2025
Work Location: Thiruvananthapuram, India
Experience Level: 0 – 1 Years
Job Descriptors
International Wealth and Premier Banking (IWPB) provides a leading premium proposition through Premier Banking and, together with our Private Bank, are present across the world’s most important markets, booking centres, and corridors most valued by our clients. Our wealth offering is further enhanced through our best-in-class manufacturing capabilities in Asset Management and Insurance. HSBC Asset Management, the investment management business of the HSBC Group, invests on behalf of HSBC’s worldwide customer base of retail and private clients, intermediaries, corporates and institutions through both segregated accounts and pooled funds. HSBC Asset Management connects HSBC’s clients with investment opportunities around the world through an international network of offices in 23 countries and territories, delivering global capabilities with local market insight.
Requirements:
The successful candidate for this role will need to possess the following skills
- Minimum Graduation or as required for the role, whichever is higher
- A good understanding of mutual fund/security markets
- Good verbal and written communication, team and interpersonal skills
- The inclination to work in a client facing role, with a bent of mind for ‘service’Â
- Knowledge of local language will be an advantage
- NISM certification
Key Responsibilities:
- To ensure timely and error free reporting of transactions received at the Investor Service Centre.
- Manage customer communication effectively in order to have timely resolution
- Excel in distribution services & investor services with special focus on corporate customers
- Have close interface with service providers and highlight any discrepancies of gaps noticed on a timely manner
- Explore and process efficiency suggestions and contribute to achieve customer delight
- Comply with applicable regulatory requirements on qualifications required for the job profile
- Contribute to the knowledge management initiative of the customer service team.
- Contribution to recruitments / contingency / leave planning
- Ensure compliance to the process manual and FIM
- Excel in the monthly reporting process
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