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Amazon Careers 2024 Hiring Investigation Associate SEPO

Amazon Careers 2024: Amazon is seeking Investigation Associate SEPOs to join its dynamic team as part of the 2024 Careers Hiring drive. As an Investigation Associate SEPO, you’ll play a crucial role in ensuring the safety and security of Amazon’s operations. You’ll be responsible for conducting thorough investigations into potential security breaches, analyzing data to identify patterns, and collaborating with cross-functional teams to implement effective solutions. If you’re detail-oriented, analytical, and passionate about maintaining a safe environment, this could be the perfect opportunity for you to grow your career with one of the world’s leading tech companies.

About Amazon:

As one of the largest e-commerce companies in the world, Amazon Payments processes billions of secure on-line transactions via a number of payment mechanisms, including credit cards, convenience store payment, netbanking, digital cash, cash on delivery and electronic gift certificates. Transactions are processed on behalf of thousands of merchants, including Amazon.in. Amazon is known across the globe as the most trusted company on the Internet. We are committed to delivering an exceptional customer experience. Payments owns and maintains the software platform which processes 20+ payment methods worldwide. The Business Operations team owns the Process and Policy definition, policy implementation and roll out as well as process monitoring and automation. This team defines policies which are adhered to be internal clients like such as Product/Business, Customer Service, Finance, Accounting, Compliance, and Fraud as well as third party partners and banks relied upon to process payments.

Amazon Careers 2024:

Company Name: Amazon

Company Website: Amazon

Wikipedia: Amazon Wiki

Job Profile: Investigation Associate SEPO

Qualifications: Any Graduates

Batch Eligible: Recent Batches

Work Location: Work From Home

Experience Level: 0 – 1 Year

Salary: Best In Industry

About the Team:

Amazon India is seeking dedicated, hardworking, analytical candidates with a proven track record of performance and results-oriented thinking, to join the Transaction Risk Management Team in Bangalore. Candidates will be responsible for a wide range of duties related to the investigation and elimination of online ecommerce risk. Ideal applicants will have experience in the ecommerce payments space, previous trust and safety experience, and experience succeeding in a customer-driven workplace. All candidates will be analytical and capable of succeeding in a fast-paced team environment.

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Basic Qualifications:

  • Education Qualification: Graduate in any discipline
  • Work Experience: 0 to 1 years
  • Communication Skills- Excellent communication skills (written and spoken) in English language
  • Ability to handle and interpret large sets of data
  • Demonstrated ability to work in a team in a very dynamic environment

Preferred Qualifications:

  • Demonstrated problem solving and analytical skills
  • Proven ability to work productively and efficiently in an independent setting
  • Proven ability to clearly communicate with managers and associates at all levels
  • Global perspective and solid understanding of business objectives
  • Excellent attention to detail and work with the highest level of accuracy

Key Job Responsibilities:

This includes, but is not limited to:

  • Researches and evaluates facts surrounding seller transactions
  • Takes appropriate action on investigated transactions based on established standard operation procedure and tools
  • Documents their actions by providing detailed annotations
  • Communicates with external customers via phone or email during the investigation process
  • Communicates with internal customers and peers in person, via email, annotations and phone during and following the investigation process
  • Understand the issue and make best use of the available resources to resolve it
  • Systematically escalate problems or variance in the information to the relevant owners/ teams according to processes and standard
  • Communicate with internal and external stakeholders
  • Understand performance metrics to create analysis for driving business goals
  • Meet predetermined and assigned productivity targets and quality standards

Additional Information:

  • Shifts: Rotational (it is a 24*7 shift environment and shifts are rotational – changes every 3-4 months’)
  • Weekly Off: Rotational two- consecutive day off (it is a 5-day working week with 2 consecutive days off. The off days changes every 3-4 months)

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How to Apply for Amazon Careers 2024?

Interested and eligible candidates can apply for the Amazon Careers 2024 online via the provided link.

Apply Now: Link

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