AspenTech Recruitment 2024: AspenTech is actively seeking enthusiastic individuals to join its team as Associate Field Support professionals in 2024. This role offers an exciting opportunity to engage with clients, troubleshoot technical issues, and provide top-notch support for AspenTech’s industry-leading software solutions. If you’re passionate about technology, enjoy problem-solving, and thrive in a client-facing role, AspenTech could be the perfect fit for you. Join a global leader in process optimization software and kickstart your career in tech support today!
About AspenTech:
AspenTech is a global software leader helping industries meet the increasing demand for resources from a rapidly growing population in a profitable and sustainable manner. Our Digital Grid Management software suite, including AspenTech OSI products, helps power and utilities companies achieve superior real-time control, optimization and management for exceptional performance of complex energy networks.
AspenTech Recruitment 2024:
Company Name: Aspen Technology, Inc
Company Website: AspenTech
Wikipedia: AspenTech Wiki
Job Profile: Associate Field Support Engineer
Qualification: B.E/B.Tech
Passout Year: 2023/2024
Work Location: Bangalore, India
Package: Best In Industry
Experience Level: 0 – 1 Years
About Role:
Field Support Engineer provides ongoing support to complex OT systems throughout the world, ensuring reliability, system performance and world-class customer satisfaction. This challenging and fast paced environment provides opportunity for engineers to expand their technical knowledge in all aspects of the energy utility industry by solving complex, real world issues for our customer base.
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What You’ll Need:
- Bachelor’s degree in Electrical/Computer/Software Engineering.
- 0 to 1 years experienced.
- Power Utility experience preferred.
- Exposure to SCADA/control systems – Knowledge on OSI Monarch SCADA system is an added advantage.
- Knowledge of SCADA protocols like IEC101, IEC104, MODBUS and DNP.
- Knowledge of SQL databases viz. SQL Server, MySQL, PostgreSQL, Oracle.
- Must be well familiar with basic networking skills (Windows OS, Red hat OS Switches and Firewall troubleshooting knowledge).
- Excellent communication and writing skills, and ability to facilitate your own meetings as necessary.
- Good troubleshooting skills.
- Knowledge of computer programming. An introduction to C programming is a minimum.
- Ability to work on several projects in parallel in a fast-paced environment.
- Ability and flexibility to travel to domestic and international customer sites (less than 10% travel per year).
Your Impact:
- AMC activities at Customer site.
- Troubleshoot, resolve, or escalate, and document customer incidents in a timely, efficient and professional manner according to contract maintenance and warrant.
- Document all customer interaction.
- Actively contributing ideas for better customer service and continuously improve the quality of service provided.
- Showing a passion for continued learning, staying abreast of new technology and trends.
- Work with other technical teams for the inputs and their support in day-to-day activities.
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How to Apply for AspenTech Recruitment 2024:
Interested and eligible candidates can apply for the AspenTech Recruitment 2024 online via the provided link.
Apply Now: Link
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