Flex Off Campus Drive 2025 Hiring Global IT Helpdesk Associate Engineer
About Flex:
Flex International Ltd. (simply known as Flextronics or Flex) is an international supply chain solutions company that offers design, manufacturing, distribution and aftermarket services to original equipment manufacturers (OEMs). It is the second largest global Electronics Manufacturing Services (EMS) company by revenue, behind only Taiwan’s Foxconn. The Details about Flextronics Career is given below Flextronics Career.
Company Website: Flex
Company Website: Flex
Wikipedia: Flex Wiki
Positions: Global IT Helpdesk Associate Engineer
Degree Needed: B.E/B.Tech/M.E/M.Tech/B.Sc/M.Sc
Batch: 2023/2024/2025
Work Location: Chennai, India
Experience Level: 0 – 2 Years
Salary: Best In Industry
Job Description:
The “ Associate Engineer – Global IT Helpdesk ” will be based in Chennai , reporting to Senior Manager.
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Requirements:
The experience we’re looking to add to our team:
- BE/B.Tech, BSC/MSC(IT & Computer science), BCA/MCA Graduates – with no standing arrears and 60% and above throughout the academics.
- Experience should be 0-2yrs.
- Should be willing to work in rotational shifts (including night shifts).
- Should possess good communications Skills.
- Should have experience or knowledge in IT Service Desk / Technical troubleshooting.
- Basic understanding on Operating System (Win 10 & 11).
- Basic Networking knowledge
- Basic knowledge of email clients, MS Office, Office 365
- Ability to execute normal tasks with little supervision
- Creative and innovative thinker
- Problem Resolution Skills
- Customer Service Oriented
- International BPO background will be an additional advantage
Job Responsibilities:
What a typical day looks like:
- Provide 24/7 IT Support via Chats, Tickets, and Calls
- L1 Support for Frequently used applications like MS Office, Zoom, VPN, Box, SharePoint etc.
- First point of contact to handle IT issues from internal users
- Troubleshoot technical issues through remote desktop connection
- Modify email distribution list permissions
- Modify Active Directory groups
- Software installations and Repairs
- Document the issues correctly, Handle/escalate the tickets promptly in Ticketing tool like service-now
- Maintain Service Level Agreement for all the tickets
- Prompt response to the emails received in the shift
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How to Apply for Flex Off Campus Drive 2025:
Interested and eligible candidates can apply for the Flex Off Campus Drive 2025 online via the provided link.
Apply Now: Link
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