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HomeIndian JobsNTT Data Campus Drive 2024 Hiring Helpdesk Associate - L1 Technical Guidance

NTT Data Campus Drive 2024 Hiring Helpdesk Associate – L1 Technical Guidance

NTT Data Campus Drive 2024 Hiring Helpdesk Associate – L1 Technical Guidance

About NTT Data:

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the world’s most significant technological, business and societal challenges. With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matter.

Company Name: NTT Data

Official Website: NTT Data

Wikipedia: NTT Data Wiki

Job Profile: Helpdesk Associate – L1 Technical Guidance

Degree Needed: Any Graduates

Passout Batch: 2023/2024

Location: Bangalore, India

Package: As Per IT Standards

Experience Level: 0 – 1 Year

Job Description:

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Helpdesk Associate – L1 Technical Guidance to join our team in Bangalore, Karnātaka (IN-KA), India (IN).

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Requirements:

  • Helpdesk Associate at Grade-4 position in Service Desk
  • Must be a Graduate.
  • Good communication skills with 6+ months of international calling experience
  • Good comprehension & writing skills
  • Must possess excellent customer handling skills
  • Should be comfortable to work in rotational shift with 24×7 support window

Job Responsibilities:

  • Provide L1 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat.
  • Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure.

Good troubleshooting knowledge of MS Windows, PC Hardware, Internet Explorer, MS Office & COTS applications etc.

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How to Apply for NTT Data Campus Drive 2024:

Interested and eligible candidates can apply for the NTT Data Campus Drive 2024 online via the provided link.

Apply Now: Link

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