PhonePe Freshers Recruitment Drive 2024 Hiring for Advisor Role
About PhonePe:
PhonePe is India’s leading digital payments company with 50 crore (500 Million) registered users and 3.7 crore (37 Million) merchants covering over 99% of the postal codes across India. On the back of its leadership in digital payments, PhonePe has expanded into financial services (Insurance, Mutual Funds, Stock Broking, and Lending) as well as adjacent tech-enabled businesses such as Pincode for hyperlocal shopping and Indus App Store which is India’s first localized App Store. The PhonePe Group is a portfolio of businesses aligned with the company’s vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services.
Company Name: PhonePe
Official Website: PhonePe
Wikipedia: PhonePe Wiki
Position: Advisor, Insurance
Degree Needed: Any Graduates
Batch Eligible: 2023/2024
Work Location: Bangalore, India
Package: Best In Industry
Experience Level: Freshers
About the Role: Â
We are looking for specialists for the Inhouse Customer Experience team. As a specialist, your primary responsibility will entail solving problems that our customers encounter and you will continuously look for outstanding and exciting ways to improve their experience.
In this role, you will provide support to ensure that issues are either resolved faster or flagged accordingly.
One will contribute to consistently better and streamline the support systems by flagging patterns to always optimize for better customer experience
Orange Campus Drive 2024 Hiring Associate Engineer
Ideal candidate should :
- Have excellent written and verbal communications
- Have good learnability
- Be an active listener and deal well with objection
- Have strong customer orientation and ability to adapt/respond to different scenarios
- Be a team player, flexible and open to feedback
- Ability to multitask, prioritise, and manage time effectively
- Should be able to speak in English and Hindi
- Graduation (10+2+3) is MandatoryÂ
- 0 – 2 years of work experience in a customer facing role
- Multilingual skills (spoken + written) in South Indian languages are preferred
Responsibilities:
- Act with integrity & think customer-first in every interaction
- Handle basic PhonePe account and transaction related queries
- Ability to flex between phone & data channels
- Follow specified process guidelines to bring about resolution
- Build customer trust through their interaction
- Ability to meet hourly & daily productivity goals
- Leverage internal processes and resources to drive resolution
- Escalate appropriately taking support from relevant teams to resolve customer issues
- Recommend process improvements
- Engage & Educate customers so they’re able to leverage PhonePe to the fullest
Other Benefits:
- Your lunch is on us!
- 5 day working week (2 rotational week off)
Fractal Off Campus Drive 2024 Hiring Data Engineer
How to Apply for PhonePe Freshers Recruitment Drive 2024:
Interested and eligible candidates can apply for the PhonePe Freshers Recruitment Drive 2024 online via the provided link.
Apply Now: Link
Get Daily Jobs Update on your Mobile/Desktop, Join WhatsApp and Telegram Group Now: Link
CyberTecz Jobs is Available on Play Store, Download Now and get an Inside Look into Jobs: Link
PhonePe Interview Questions for Technical Round: Link
HR Interview Questions of PhonePe: Link
How To Write a Resume For Getting Shortlisted In PhonePe: Link
PhonePe Mock Test with Aptitude and Coding Assessment: Link
PhonePe Recruitment Process, Test, and Exam Pattern: Link
Abroad Jobs Opportunities for Professionals & Freshers, Apply Now: Link
Men’s & Women’s Tips, Grooming, Relationship Tips, Health & Fitness Guide, Motivation: Link
Get Daily Software, Hardware, Gadgets, Linux distro releases, Security News, and Tutorials: Link
