Thermo Fisher Scientific is a renowned global leader in serving science, and its mission is to enable its customers to make the world healthier, cleaner, and safer. With a presence in over 180 countries and a diverse portfolio of cutting-edge products and services, Thermo Fisher plays a vital role in scientific research, healthcare, and environmental monitoring.
Thermo Fisher is also dedicated to fostering a culture of diversity, equity, and inclusion, which encourages employees to bring their unique perspectives and talents to the workplace. As a result, the company offers a dynamic and collaborative environment where fresh graduates and experienced professionals can thrive.
The role of a Customer Service Representative at Thermo Fisher is a fantastic opportunity for freshers to kickstart their careers. It involves interacting with customers, addressing inquiries, resolving issues, and ensuring a high level of customer satisfaction. Working at Thermo Fisher not only offers a chance to be a part of groundbreaking scientific advancements but also provides ample room for growth and development within the organization.
Company Name: Thermo Fisher Scientific Inc.
Official Website: www.thermofisher.com
Job Profile: Software Engineer Intern
Degree Needed: B.A/B.SC/B.Com/BBA/MBA
Passout Batch: 2021/2022/2023
Work Location: Bangalore, Karnataka, India
Package: Best In Industry
Experience Level: 0 – 2 Years
Requirements
- Preferably Bachelor’s degree (Arts, Science, Commerce, Business Administrations)
- 0-2 years’ Hands on experience on Order Management
- Requires strong computer skills, including Microsoft office
- Display excellent verbal and written communication and social skills.
- Highly thorough and organized with excellent analytic and problem-solving abilities
- Able to multi-task, prioritize and handle time effectively
- Customer orientated and ability to adapt/respond to different types of tasks
- Flexible to work in Night Shifts
Roles & Responsibilities:
- Perform high end order processing tasks for assigned regions using Oracle JD Edwards, SAP, BaaN, PRMS, Macola, AS400 and other applications used by the function
- Engage in activities to provide an enhanced customer experience
- Ensure adherence to company procedures, policies, and systems.
- Ensures that performance metrics / SLAs are met
- Adhere to daily turnaround time for orders as per set TAT guidelines
- Ensure adherence to all internal / external processes defined
- Proactively calls out issues that can potentially hamper the business processes
- Solves a range of straightforward problems and analyzes possible solutions using standard procedures
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