Thermo Fisher Careers 2023 Hiring Freshers for Customer Service Representative

Thermo Fisher Careers 2023
Thermo Fisher Careers 2023

Thermo Fisher Scientific is a renowned global leader in serving science, and its mission is to enable its customers to make the world healthier, cleaner, and safer. With a presence in over 180 countries and a diverse portfolio of cutting-edge products and services, Thermo Fisher plays a vital role in scientific research, healthcare, and environmental monitoring.

Thermo Fisher is also dedicated to fostering a culture of diversity, equity, and inclusion, which encourages employees to bring their unique perspectives and talents to the workplace. As a result, the company offers a dynamic and collaborative environment where fresh graduates and experienced professionals can thrive.

The role of a Customer Service Representative at Thermo Fisher is a fantastic opportunity for freshers to kickstart their careers. It involves interacting with customers, addressing inquiries, resolving issues, and ensuring a high level of customer satisfaction. Working at Thermo Fisher not only offers a chance to be a part of groundbreaking scientific advancements but also provides ample room for growth and development within the organization.

Company Name: Thermo Fisher Scientific Inc.

Official Website:

Job Profile: Software Engineer Intern

Degree Needed: B.A/B.SC/B.Com/BBA/MBA

Passout Batch: 2021/2022/2023

Work Location: Bangalore, Karnataka, India

Package: Best In Industry

Experience Level: 0 – 2 Years


  • Preferably Bachelor’s degree (Arts, Science, Commerce, Business Administrations)
  • 0-2 years’ Hands on experience on Order Management
  • Requires strong computer skills, including Microsoft office
  • Display excellent verbal and written communication and social skills.
  • Highly thorough and organized with excellent analytic and problem-solving abilities
  • Able to multi-task, prioritize and handle time effectively
  • Customer orientated and ability to adapt/respond to different types of tasks
  • Flexible to work in Night Shifts

Roles & Responsibilities:

  • Perform high end order processing tasks for assigned regions using Oracle JD Edwards, SAP, BaaN, PRMS, Macola, AS400 and other applications used by the function
  • Engage in activities to provide an enhanced customer experience
  • Ensure adherence to company procedures, policies, and systems.
  • Ensures that performance metrics / SLAs are met 
  • Adhere to daily turnaround time for orders as per set TAT guidelines
  • Ensure adherence to all internal / external processes defined  
  • Proactively calls out issues that can potentially hamper the business processes       
  • Solves a range of straightforward problems and analyzes possible solutions using standard procedures

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