Zensar Careers 2024 Hiring Non Voice Data Entry| Apply Now
About Zensar:
Zensar is a leading technology solutions company with a strong engineering pedigree. Headquartered in Pune, India, we are part of the USD 4.4 billion RPG Group, serving over 145Â global clients. We have been a public-listed company for over 50 years, disrupting the status quo through our deep engineering capabilities, innovation, and velocity.
Company Name: Zensar
Official Site: Zensar
Positions: Data Entry – Non Voice
Degree Needed: Any Graduates
Passout Year: 2023/2024
Job Location: Pune, Maharashtra India
Package: Best In Industry
Experience Level: 0 – 1 Year
Job Description:
The Order Entry Specialist will be responsible for processing and managing customer orders, ensuring accuracy, timeliness, and customer satisfaction.
The ideal candidate should have strong organizational skills, excellent communication abilities, and a commitment to delivering high-quality service to our customers.
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Requirements:
- Candidate should have excellent communication skills.
- Basic Computer Knowledge and Knowledge of MS Excel.
- Should have experience in using Oracle and CRM (Not applicable for freshers).
- Should be comfortable working in night shift (US Shift).
- Should not have issues working from office, No WFH.
Job Responsibilities:
- Process incoming customer orders accurately and efficiently using order management systems.
- Review orders for completeness, accuracy, and compliance with company policies and procedures.
- Communicate order status, shipment details and delivery updates to customers in a timely manner.
- Resolve order discrepancies, pricing issues, and delivery delays in collaboration with relevant team.
- Maintain accurate records of customer orders and transactions.
- Respond promptly to customer inquiries and provide exceptional service and support.
- Identify opportunities for process improvements and efficiencies in order management workflows.
- Adhere to established service level agreements (SLAs) and performance metrics for order processing and fulfillment.
- Responsible for end-to-end Quotes, Order processing, Order Rejections and Status.
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How to Apply for Zensar Careers 2024?
Interested and eligible candidates can apply for the Zensar Careers 2024 online via the provided link.
Apply Now: Link
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