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Calix Recruitment 2024 Hiring Customer Success Intern

Calix Recruitment 2024: Exciting news for aspiring professionals! Calix is on the lookout for talented individuals to join their team as Customer Success Interns in 2024. This internship offers a unique opportunity to gain hands-on experience in the dynamic field of customer success within a leading technology company. As a Customer Success Intern at Calix, you will work closely with seasoned professionals, learning valuable skills and techniques to ensure customer satisfaction and drive business growth. This role provides a platform to apply your knowledge, creativity, and problem-solving abilities to real-world challenges, making a meaningful impact on both customers and the organization.

About Calix:

Calix, Inc. is a telecommunications company that specializes in providing software platforms, systems, and services to support the delivery of broadband services. The company was founded in 1999 and is headquartered in San Jose, California.Calix cloud and software platforms enable communications service providers, or CSPs, of all sizes to innovate and transform their businesses. Our CSP customers are empowered to utilize real-time data and insights from Calix platforms to simplify their businesses and deliver experiences that excite their subscribers.

Calix Recruitment 2024:

Company Name: Calix

Official Site: Calix

Wikipedia: Calix wiki

Positions: Engineering Intern

Degree Needed: B.E/B.Tech/MBA

Passout Year: 2023/2024

Job Location: Bangalore, India

Experience Level: 0-1 Year

Salary: Best In Industry

Job Description of Calix Recruitment:

Calix provides the cloud, software platforms, systems and services required for communications service providers to simplify their businesses, excite their subscribers and grow their value.

Lumel Campus Drive 2024 Hiring Junior IT Administrator

Qualifications:

  • Bachelor’s degree in computer science, electronics, communications or related field.
  • MBA or equivalent degree in business, management or marketing.
  • Excellent communication, presentation and interpersonal skills.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Strong analytical, problem-solving and decision-making skills.
  • Certifications, Knowledge and Experience:
  • Any certifications, knowledge or experience in networking technologies, routers, switches, subscriber management or related domains would be a plus.
  • Familiarity with CRM, ticketing, chat and email tools and platforms.
  • Knowledge of best practices and trends in customer success and retention.
  • Ability to pull data, analyze them and make recommendations based on customer feedback and metrics.

Responsibilities and Duties:           

  • Support senior team members by pulling necessary information required to deliver customer facing engagements
  • Implement strategies to ensure customers receive rapid and proactive knowledge and support.
  • Continuously improve processes and contribute to growth by creating and updating content, playbooks, and processes.
  • Develop processes and relationships to increase customer retention and loyalty, ultimately increasing renewal rates.
  • Monitor health scores, satisfaction levels, and customer engagement.
  • Maintain and update data in customer success management software.
  • Deliver customer facing engagements.

Duration:

The internship would be for a duration of one year, with the possibility of extension or conversion to a full-time position based on performance and availability.

Flexibility:

The intern should be able to work across different time zones and adapt to the needs of customers and stakeholders in various regions, such as US, Europe and APAC. The intern should be comfortable with using online collaboration tools and communicating effectively in a remote setting.

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How to Apply for Calix Recruitment 2024:

Interested and eligible candidates can apply for the Calix Recruitment 2024 online via the provided link.

Apply Now: Link

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